Privacy Policy for Ed Penn Benefits Text Messaging

Effective Date: January 1, 2025

At Ed Penn Benefits, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you opt in to receive SMS communications from us.

1. Information We Collect

When you opt in to receive SMS messages from Ed Penn Benefits, we may collect the following information:

Your full name
Mobile phone number
Appointment or service details
Preferred contact method
Other information voluntarily provided through website forms or phone conversations

2. How We Use Your Information

We use the information collected to:

Send appointment reminders
Provide customer service updates
Notify you of important service or policy-related information
Respond to your inquiries or requests
Maintain accurate client communication records

We do not use your information for promotional or marketing purposes unless you have specifically opted in for such communications.

3. How You Opt In

You may opt in to receive SMS messages from us by:

Submitting a form on our website
Giving verbal consent during a phone conversation with an Ed Penn Benefits agent
Selecting a checkbox on a paper or digital appointment or onboarding form

4. How to Opt Out

You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. Upon opting out, you will no longer receive text messages unless you re-enroll in the service.

5. Message and Data Rates

Message and data rates may apply based on your mobile carrier’s plan. Ed Penn Benefits is not responsible for any charges incurred from SMS communications.

6. Data Security

We take reasonable administrative and technical precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Sharing of Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. Your information is only used for communication related to services you’ve requested from Ed Penn Benefits.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted to this page with a revised effective date. Continued use of our SMS service after updates constitutes your agreement to those changes.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Ed Penn Benefits
Email: support@edpennbenefits.com
Website: https://www.edpennbenefits.com